Is this safe to use around my pet?
The wood orb itself is natural and untreated. Essential oils, however, should be used with care around animals — not all essential oils that are safe for humans are safe for pets, and cats in particular are highly sensitive to many common oils. Always confirm an oil is pet-safe, and check with your veterinarian before introducing any essential oil into a space your pet shares, especially if your household includes cats, puppies, senior pets, or animals with respiratory sensitivities.
How should I apply the oil?
Apply oil to the orb only, never directly to your pet's fur, skin, paws, or food. Use in a well-ventilated area, and keep the orb at a distance your pet cannot lick or chew, since ingestion of concentrated essential oils can be harmful.
What if my pet reacts to the scent?
Discontinue use immediately if you notice sneezing, drooling, watery eyes, lethargy, or any sign of discomfort in your pet, and consult your veterinarian if symptoms persist.
How do I clean or refresh it?
Wipe the wood with a soft, dry cloth as needed. Refresh the scent by adding a few more drops of oil once the aroma fades; there's no need to remove or wash off previous applications first.
What is your return policy?
Free returns and exchanges on eligible domestic orders within 30 days of delivery.
What if my item arrives damaged or defective?
Contact us within 30 days of delivery with your order number and photos, and we'll arrange a free replacement or full refund.